Saket Jajodia

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Posts Tagged ‘Q&As’

How To Get Your Own FAQ Page Even When You Don’t Have Any Website

Hi! Everyone, hope you all are fine.
Today in this post I will tell you how you can create FAQ page for your products and services. FAQ stands for Frequently Asked Questions, we can find this kind of page in Read more →

Process Of Installing And Upgrading Of All Major Versions Of Windows On Same Computer

Hi! Everyone, hope you all are fine.
Today in this post I will show you a video where a person from Scotland did an experiment by installing all the versions of Windows on same computer. An experiment to see the effects of installing every major upgrade version of windows, in order, on the same machine Read more →

All About Google’s 2-Step Verification

Hi! Everyoe, hope you all are fine.
Today in this post I will try to answer your all Questions related to Google’s new feature 2-Step Verification. Yesterday I told you how you can setup Google 2-step verification on your Google Account now let me answer some of questions you may want to ask. If your Question or Answer you are looking for is not given here do comments below I will try my best to answer them.

Google's 2-step verification

Let’s start the Question & Answer

Q.1) How long will it take to get verification code on my mobile phone?
A.1) If you chose to receive codes by text message, make sure your service plan and mobile device supports text message delivery.  Delivery speed and availability may vary by location and service provider. If text message delivery is slow, try using the phone call option. If you have a smartphone, you can use the Google Authenticator app.

Q.2) If I don’t have access to my primary phone, how can I access my account?
A.2) If you don’t have access to your primary phone you can use your backup phone or backup code to access your account.

Q.3) How many times I can use each backup code?
A.3) you can use each backup code (out of 10)only one time, once you used any of them that code will get expire.

Q.4) Link to set up 2-step verification not showing
A.4) If you can’t see the link called Using 2-step verification in your Google Account page then go to http://www.google.com/accounts/SmsAuthConfig to setup 2-setp verification.

Q.5) If I lost the backup codes, is it possible to get it back?
A.5) yes it is possible to get it back, by going to Google Accounts –> Using 2-step verification –> click on Show codes

Q.6) I have used my all backup code, now what to do, how can I get new one?
A.6) After you have used all your backup code go to Google Accounts –> Using 2-step verification –> click on Show codes there you will see button called Generate new codes click on it, now you will get 10 new codes

Q.7) I have more than one Google Account, can I use my same phone number to setup in all accounts?
A.7) Yes, you can setup as many account you want but for every account you need to setup individually and every account going to have its own different backup codes.

Q.8) I am having problem in downloading Google Authenticator on my BlackBerry device
A.8) Make sure your BlackBerry device is configured for US English — you might not be able to download Google Authenticator if your device is operating in another language.

Q.9) After I setup Google’s 2-step verification my mobile applications and desktop application stopped working
A.9) When you turn on 2-step verification, any applications that need access to your Google Account will stop working until you enter an application-specific password in place of your normal password.

Q.10) Which applications and devices need to entire application-specific password?
A.10) Here is the list of some applications and devices that need application-specific password

  • POP and IMAP email clients such as Outlook, Mail and Thunderbird
  • Gmail and Google Calendar on smartphones
  • ActiveSync for Windows Mobile and iPhone
  • YouTube Mobile
  • Installed chat clients such as Google Talk and Adium
  • Picasa, 3D Warehouse, Sketchup, and installed applications
  • AdWords Editor

Q.11) My Android device hasn’t prompted for application-specific password
A.11) Android devices can take up to 30 minutes after you turn on 2-step verification before prompting you for an application-specific password.

Q.12) Application-specific passwords not working
A.12) If you tried using an application-specific password on a non-browser device or application, it is possible that the device or application cannot handle 2-step verification. For example, some plug-ins or applications that use the Google API might not work. Please check the resources made available by the device or application for instructions.

Q.13) Do I need to give the verification code every time I login to my account from same computer?
A.13) After login to your account, when you will type the verification code you will see an option called Remember verification for this computer for 30 days. Select that option then submit the verification code then won’t ask you to give the verification code for next 30 days no matter how much time you login-logout to your account from that same computer.

Q.14) Someone have access to my backup codes so how to get new backup codes?
A.14) You can get new backup code by going to Google Accounts –> Using 2-step verification –> click on Show codes there you will see button called Generate new codes click on it, now you will get 10 new codes and your old backup code will get deleted.

Q.15) How can I change my phone number in 2-step verification?
A.15) You need to first clear your old settings by going to Google Accounts –> Using 2-step verification –> click on Clear settings then again setup 2-step verification with your new phone number

Q.16) How can I turn off 2-step verification on my Google Account
A.16) You can turnoff 2-step verification, by going to Google Accounts –> Using 2-step verification –> click on Turn off 2-step verification…

If you have any more question(s) or have got any problem do let me know

All About Mobile Number Portability (MNP) In India

Hi! Everyone, hope you all are fine.
Today in this post I will talk about Mobile Number Portability (MNP). Mobile Number Portability is the most awaited in all over India and is finally launched on 20th January 2011. Haryana is the first state to try it this out, in Haryana it was launched on 27th November 2010 for testing purpose and more than 80,000 people have changed their mobile network operator using MNP. Now let me tell you what and how of Mobile number portability (MNP)

Mobile Number Portability (MNP)

Let me tell you first how you can change your operator, here how you can

  1. Send a SMS “PORT <Your Mobile Number>  to 1900
    Massage Body: PORT 9812345678
    Send to: 1900
  2. Now you will receive a SMS from 1901 with a Unique Porting Code with an expiry date and time after which that code will not work if you didn’t port your number before that date
  3. Now go to the nearest  Official store of the respective mobile operator you want and collect a form for mobile portability
  4. Now fill that form and also in that form you need to give the Unique Porting Code (UPC) which you got while sending an SMS to 1900
  5. Then submit that form to that operator from where you have collected it
  6. And within seven days your number will get port to new operator

Q.1) What is Mobile number portability (MNP)?
A.1) Mobile Number Portability or MNP let you continue with your current mobile telephone numbers when you are changing from one mobile network operator to another.

Q.2) If I didn’t port my number before the expiry date of Unique Porting Code, will I not able to port anymore?
A.2) In general UPC expires after 15 days from the day you sent the SMS to 1900. And Yes, you will able to port even after UPC get expire but you have to resend the same SMS and you will get a new Unique Porting Code (UPC) which you can use it to apply.

Q.3) Will I able to transfer my current prepaid balance to new operator?
A.3) No, you will not able to transfer your current prepaid balance to new operator.

Q.4) In the process my mobile number will get disconnect?
A.4) Yes in the seven days process your mobile number will get disconnect for two hours, in the night between 11 PM to 5 AM (IST).

Q.5) Will I get charge for porting my number?
A.5) Yes, you will be changed of Rs.19 for porting your number by TRAI (Telecom Regulatory Authority of India), which you need to pay to your new operator.

Q.6) How many time I will able to change my operator?
A.6) As for now there is no limit, you can port your number as much time as you want. But you need to complete 90 days with the new operator after porting.

Q.7) I am currently using my number in West Bengal and want to port it to Delhi, will I able to do that?
A.7) No, you will not able to port your number from one state to another, you need to port within the circle (state).

Q.8) How old my number should be to port it to new operator?
A.8) Your number should be 90 days old before you can apply for porting.

Q.9) Only prepaid or only postpaid subscribers will able to take advantage of MNP?
A.9) Both prepaid and postpaid subscriber can take advantage of MNP.

Q.10) Will I able to take advantage of MNP without carry forwarding my dues of existing operator?
A.10) No, there should be no dues before you port your number to new operator.

Q.11) What are documents I need to carry when I go to apply for MNP?
A.11) You need to carry Proof Of Identity (POI) and Proof Of Address (POA)

Q.12) Will able to shift from CDMA to GSM or GSM to CDMA on MNP?
A.12) Yes you can shift from CDMA to GSM or GSM to CDMA in MNP, just you should have supported mobile for that.

Q.13) Will I able to cancel my MNP request?
A.13) Yes, you can cancel your MNP request within 24 hours from the time you requested for MNP, with a written application.

Q.14) Will I get refund of Rs. 19 porting after I cancel MNP request?
A.14) No, you will not get your refund of Rs. 19 after once you made the request for MNP by submitting the form.

Q.15) Can in use MNP for my landline phone?
A.15)  As MNP is Mobile Number Portability so it is only for mobile not for landline or any other, so answer is No.

Q.16) Will I get a new SIM card from new operator?
A.16) yes, you will get a new SIM from new operator before your number gets ported.

Q.17) Do I have to return my old SIM card?
A.17) No, in any case you don’t need to return your old SIM card.

Q.18) If I have Vodafone number register on my name and I want to transfer it to other person’s name during the process of MNP, is it possible to do?
A.18) No, you can’t transfer the number to the other person’s name during the process of MNP.

Q.19) How will I get to know, now I have to change my old SIM card with the new one or how will I get to know my number is ported to new operator?
A.19) You will get an SMS with the date and time of porting so according to that you can change your SIM card.

For testing purpose I sent an SMS to 1900 and afterwards I got a call from my operator regarding why I want to port my number. So you have a chance to demand what you want from your mobile network operator.  :p

So if you are going to change your operator then do let us know by commenting below and also with the reason so other also can know about that operator. And if I have missed any questions which you want to know regarding MNP do let me know by commenting below.







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