Tag: Email

Hi! Everyoe, hope you all are fine.
Today in this post I will try to answer your all Questions related to Google’s new feature 2-Step Verification. Yesterday I told you how you can setup Google 2-step verification on your Google Account now let me answer some of questions you may want to ask. If your Question or Answer you are looking for is not given here do comments below I will try my best to answer them.

Let’s start the Question & Answer

Q.1) How long will it take to get verification code on my mobile phone?
A.1) If you chose to receive codes by text message, make sure your service plan and mobile device supports text message delivery.  Delivery speed and availability may vary by location and service provider. If text message delivery is slow, try using the phone call option. If you have a smartphone, you can use the Google Authenticator app.

Q.2) If I don’t have access to my primary phone, how can I access my account?
A.2) If you don’t have access to your primary phone you can use your backup phone or backup code to access your account.

Q.3) How many times I can use each backup code?
A.3) you can use each backup code (out of 10)only one time, once you used any of them that code will get expire.

Q.4) Link to set up 2-step verification not showing
A.4) If you can’t see the link called Using 2-step verification in your Google Account page then go to http://www.google.com/accounts/SmsAuthConfig to setup 2-setp verification.

Q.5) If I lost the backup codes, is it possible to get it back?
A.5) yes it is possible to get it back, by going to Google Accounts –> Using 2-step verification –> click on Show codes

Q.6) I have used my all backup code, now what to do, how can I get new one?
A.6) After you have used all your backup code go to Google Accounts –> Using 2-step verification –> click on Show codes there you will see button called Generate new codes click on it, now you will get 10 new codes

Q.7) I have more than one Google Account, can I use my same phone number to setup in all accounts?
A.7) Yes, you can setup as many account you want but for every account you need to setup individually and every account going to have its own different backup codes.

Q.8) I am having problem in downloading Google Authenticator on my BlackBerry device
A.8) Make sure your BlackBerry device is configured for US English — you might not be able to download Google Authenticator if your device is operating in another language.

Q.9) After I setup Google’s 2-step verification my mobile applications and desktop application stopped working
A.9) When you turn on 2-step verification, any applications that need access to your Google Account will stop working until you enter an application-specific password in place of your normal password.

Q.10) Which applications and devices need to entire application-specific password?
A.10) Here is the list of some applications and devices that need application-specific password

• POP and IMAP email clients such as Outlook, Mail and Thunderbird
• Gmail and Google Calendar on smartphones
• ActiveSync for Windows Mobile and iPhone
• YouTube Mobile
• Installed chat clients such as Google Talk and Adium
• Picasa, 3D Warehouse, Sketchup, and installed applications
• AdWords Editor

Q.11) My Android device hasn’t prompted for application-specific password
A.11) Android devices can take up to 30 minutes after you turn on 2-step verification before prompting you for an application-specific password.

Q.12) Application-specific passwords not working
A.12) If you tried using an application-specific password on a non-browser device or application, it is possible that the device or application cannot handle 2-step verification. For example, some plug-ins or applications that use the Google API might not work. Please check the resources made available by the device or application for instructions.

Q.13) Do I need to give the verification code every time I login to my account from same computer?
A.13) After login to your account, when you will type the verification code you will see an option called Remember verification for this computer for 30 days. Select that option then submit the verification code then won’t ask you to give the verification code for next 30 days no matter how much time you login-logout to your account from that same computer.

Q.14) Someone have access to my backup codes so how to get new backup codes?
A.14) You can get new backup code by going to Google Accounts –> Using 2-step verification –> click on Show codes there you will see button called Generate new codes click on it, now you will get 10 new codes and your old backup code will get deleted.

Q.15) How can I change my phone number in 2-step verification?
A.15) You need to first clear your old settings by going to Google Accounts –> Using 2-step verification –> click on Clear settings then again setup 2-step verification with your new phone number

Q.16) How can I turn off 2-step verification on my Google Account
A.16) You can turnoff 2-step verification, by going to Google Accounts –> Using 2-step verification –> click on Turn off 2-step verification…

If you have any more question(s) or have got any problem do let me know